Dubai Airports Careers 2025: Duty Officer – Terminal Service Delivery

✈️ Join Dubai Airports – Be Part of the World’s Leading Aviation Hub

Dubai Airports, the proud operator of Dubai International (DXB) and Dubai World Central (DWC), is inviting talented professionals to apply for the position of Duty Officer – Terminal Service Delivery. This is your chance to be part of one of the world’s busiest and most innovative airport networks.

🌟 Role Overview

As a Duty Officer, you will ensure seamless terminal operations and world-class passenger experiences at every stage — from check-in to boarding. You’ll coordinate airport services, oversee staff performance, and ensure safety and efficiency in all terminal activities.

Your leadership will be essential in managing passenger flow, resolving operational challenges, and upholding Dubai Airports’ exceptional service standards.

🛠️ Key Responsibilities

• Ensure full compliance with airport safety and regulatory requirements.
• Monitor terminal activities to minimize delays and congestion.
• Identify and resolve operational issues affecting passenger journeys.
• Collaborate with internal teams to maintain smooth day-to-day operations.
• Uphold Dubai Airports’ reputation for excellence, safety, and efficiency.

👤 Candidate Profile

Ideal candidates should have:

• A Diploma / General Education Degree or equivalent qualification.
• 3–4 years of customer service experience, preferably in the aviation sector.
• Strong communication and leadership skills.
• A solid understanding of airport operations.
• Excellent observation and problem-solving abilities.

These skills will help you thrive in a fast-paced environment while ensuring a seamless travel experience for millions of passengers.

🚀 Why Join Dubai Airports?

Dubai Airports is where ambition meets innovation. Working here means being part of a dynamic, future-focused organization that drives excellence in global aviation.

You’ll contribute to both DXB, recognized as the world’s busiest airport for international passengers for nine consecutive years, and DWC, built to serve the next generation of air travel.

Expect a culture that values creativity, collaboration, and career growth.

🏢 About Dubai Airports

Dubai Airports manages DXB and DWC, handling millions of travelers each year. With over 1,000 professionals and partnerships with leading airlines worldwide, the organization continues to elevate Dubai’s standing as a global aviation powerhouse.

📩 How to Apply

Take the next step in your career with Dubai Airports:
👉 Apply Now on LinkedIn

⚠️ Important: For better shortlisting results, upload an ATS-friendly CV when applying.
📱 Need a professional CV? Contact on WhatsApp: +91 85890 59212

✈️ Dubai Airports isn’t just a workplace — it’s your gateway to shaping the future of aviation. Apply today and join the team that connects the world.