Guest Services Associate Jobs in Abu Dhabi 2026 | Miral Experiences Hiring Now

If you enjoy interacting with people, solving problems, and working in a fast-paced environment, this role is a great fit.

About Miral Experiences

Miral Experiences is a leading leisure and entertainment company in Abu Dhabi, managing some of the region’s most iconic destinations, including:

• Ferrari World Abu Dhabi
• Yas Waterworld
• Warner Bros. World Abu Dhabi
• SeaWorld Yas Island Abu Dhabi

The company is known for delivering world-class guest experiences through innovation and service excellence.

Job Overview

About the Role

As a Guest Services Associate, you will be the first point of contact for visitors at Ferrari World Abu Dhabi. Your responsibility is to ensure a smooth and enjoyable guest experience by providing accurate information, assisting with entry processes, and resolving queries efficiently.

This role requires strong communication skills, a friendly attitude, and the ability to work in a dynamic outdoor environment.

Key Responsibilities

Guest Engagement & Support

• Welcome guests in a professional and friendly manner
• Provide information about attractions, shows, and services
• Handle guest concerns and deliver quick resolutions

Sales & Transactions

• Process ticket sales using POS systems
• Handle cash, cards, and vouchers accurately
• Maintain transaction records and balance cash drawers
• Upsell and cross-sell services

Operations & Coordination

• Manage queues and ensure smooth entry/exit flow
• Support guest service areas such as lost & found
• Conduct guest feedback surveys

Safety & Compliance

• Follow all safety procedures and guidelines
• Assist during emergency situations and drills
• Ensure a safe environment for all visitors

Skills & Requirements

To succeed in this role, you should have:

• At least 1 year of experience in customer service or a similar role
• Strong communication and interpersonal skills
• Ability to work outdoors in varying conditions
• Basic knowledge of POS systems and cash handling
• Problem-solving mindset with a proactive approach

Why Join Miral Experiences?

• Work at globally recognized attractions
• Be part of a multicultural and energetic team
• Gain exposure to international service standards
• Excellent career growth opportunities
• Engaging and fast-paced work environment

How to Apply

Interested candidates can apply through the official portal below:
👉 Apply Now: 

Make sure your CV is updated with relevant experience and skills before applying.

Start your journey with Miral Experiences and be part of a team dedicated to creating unforgettable moments for guests every day.