Guest Services Associate Jobs in Abu Dhabi 2026 | Miral Experiences Hiring Now
If you enjoy engaging with people, solving problems, and working in a fast-paced, energetic environment, this role could be a perfect fit.
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About Miral Experiences
Miral Experiences is a leading operator of world-class leisure destinations in Abu Dhabi. Its portfolio includes top attractions such as Ferrari World, Yas Waterworld, Warner Bros. World™, and SeaWorld Yas Island. The company is known for delivering exceptional guest experiences through innovation and high service standards.
Job Details
- Company: Miral Experiences
- Position: Guest Services Associate
- Location: Abu Dhabi, UAE
- Job Type: Full-Time (Onsite)
- Experience Required: Minimum 1 year
- Industry: Entertainment
- Working Days: 6 days per week
Role Overview
As a Guest Services Associate, you will be the first point of contact for visitors at Ferrari World Abu Dhabi. Your responsibility is to ensure a smooth and enjoyable guest experience by assisting with entry procedures, answering queries, and providing accurate information.
You will also support ticket sales, manage guest concerns, and contribute to efficient daily operations. A friendly attitude, strong communication skills, and the ability to thrive in a dynamic outdoor setting are essential.
Key Responsibilities
Guest Interaction & Support
- Welcome guests in a professional and friendly manner
- Provide information about attractions, shows, and services
- Handle guest inquiries and resolve issues efficiently
Sales & Cash Handling
- Process ticket sales and transactions using POS systems
- Handle payments including cash, cards, vouchers, and foreign currency
- Maintain accuracy in cash handling and daily balances
- Promote and upsell products and services
Operations & Coordination
- Manage queues and ensure smooth entry/exit flow
- Assist in guest service areas such as lost & found
- Conduct guest feedback surveys using digital devices
Safety & Compliance
- Follow all safety guidelines and emergency procedures
- Participate in drills and emergency response activities
- Ensure guest safety at all times
Skills & Requirements
- At least 1 year of experience in customer service or a related field
- Strong communication and interpersonal skills
- Ability to work outdoors in varying weather conditions
- Basic knowledge of POS systems and cash handling
- Problem-solving mindset with a proactive approach
Why Join Miral Experiences?
- Work at internationally renowned attractions
- Be part of a diverse and multicultural team
- Excellent opportunities for career growth
- Exposure to global hospitality and service standards
- Energetic and engaging work environment
How to Apply
Interested candidates can apply through the official application link. Ensure your CV is updated with relevant skills and experience before submitting.
Start your journey with Miral Experiences and become part of a team dedicated to creating unforgettable guest experiences every day.
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