Etihad Airways Careers Dubai 2026: Sales Officer Job Vacancy

As part of the Etihad Cargo commercial team, the selected candidate will contribute to revenue growth, customer engagement, and market expansion while supporting the airline’s long-term business objectives.

About Etihad Airways

Etihad Airways is one of the world's leading airlines, known for its commitment to innovation, service excellence, and global connectivity. Headquartered in Abu Dhabi, the airline operates an extensive passenger and cargo network across multiple continents and continues to expand through its ambitious growth strategy.

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Job Details

Available Position

Sales Officer

Job Overview

The Sales Officer will be responsible for implementing commercial cargo strategies within the assigned market while ensuring customer satisfaction and sustainable revenue growth. The role requires strong relationship-building skills, commercial awareness, and the ability to manage customer accounts effectively.

The successful candidate will work closely with internal departments and external business partners to achieve commercial objectives and support operational excellence.

Key Responsibilities

The selected candidate will:

• Execute Etihad Cargo’s commercial strategy within the assigned territory.
• Manage and develop customer accounts and commercial partnerships.
• Drive revenue growth through effective sales initiatives.
• Support market development and business expansion activities.
• Develop and implement account, area, and country sales plans.
• Manage customer agreements and commercial contracts.
• Build and maintain strong relationships with key customers and trade partners.
• Monitor market trends and identify new business opportunities.
• Provide market feedback and strategic recommendations.
• Ensure compliance with established KPIs and service standards.
• Support both commercial and operational performance targets.
• Collaborate with teams to achieve sales and revenue objectives.

Qualifications & Requirements

Applicants should meet the following criteria:

• Bachelor’s Degree in a relevant discipline.
• Minimum one year of commercial experience within the cargo industry.
• Experience in customer relationship management.
• Excellent verbal and written communication skills in English.
• Good understanding of cargo sales and commercial operations.
• Basic knowledge of warehouse operations and ground handling activities.

Required Skills

Successful candidates should possess:

• Strong sales and negotiation skills.
• Excellent customer service orientation.
• Commercial awareness and analytical thinking.
• Effective communication and interpersonal abilities.
• Relationship management and networking skills.
• Problem-solving and decision-making capabilities.
• Ability to perform in a fast-paced environment.
• Team collaboration and leadership potential.

Benefits of Working with Etihad Airways

Employees can enjoy:

• Opportunity to work with a globally recognized airline.
• Competitive salary and benefits package.
• International and multicultural work environment.
• Career development and advancement opportunities.
• Exposure to global aviation and cargo operations.
• Ongoing training and professional development programs.
• Opportunity to contribute to the airline’s future growth initiatives.

Career Development Opportunities

This position provides valuable experience in cargo sales, customer account management, commercial strategy, and aviation operations. High-performing employees may progress into roles such as:

• Cargo Sales Executive
• Commercial Manager
• Regional Sales Manager
• Cargo Operations Manager
• Business Development Manager

How to Apply

Interested candidates can apply through the official Etihad Airways recruitment platform:

Apply Online: Visit the official Etihad Airways careers portal and search for the Sales Officer vacancy in Dubai.

Application Tips

Before submitting your application:

• Update your CV with relevant cargo and aviation experience.
• Highlight your sales achievements and commercial accomplishments.
• Showcase customer relationship management experience.
• Include measurable results and key professional achievements.
• Ensure all employment and educational details are accurate and up to date.

Conclusion

The Sales Officer vacancy at Etihad Airways offers an excellent opportunity for professionals seeking growth within the aviation and cargo industry. With responsibilities spanning sales development, customer relationship management, revenue generation, and market expansion, this role provides a strong platform for long-term career advancement with one of the world's most respected airlines. Qualified candidates are encouraged to apply and become part of Etihad Airways' continued success.