Job Details

About Premier Inn

Premier Inn is one of the leading hotel brands in the UAE, operating through a partnership between Emirates Group and Whitbread PLC. The company is known for delivering quality accommodation, excellent customer service, and rewarding career opportunities. Employees benefit from a professional work environment, ongoing training, and opportunities for internal career growth.

About the Role

As a Receptionist, you will be the first point of contact for hotel guests and visitors. Your primary responsibility is to provide outstanding customer service while ensuring smooth front office operations. The role includes managing guest arrivals and departures, handling reservations, processing payments, and assisting guests with their requests throughout their stay.

The successful candidate should be friendly, well-organized, and capable of working efficiently in a fast-paced hospitality environment.

Key Responsibilities

Your daily duties will include:

• Welcoming guests, visitors, and suppliers professionally.
• Managing guest check-in and check-out procedures.
• Handling room reservations, cancellations, and amendments.
• Answering telephone calls and responding to guest inquiries.
• Providing information about hotel facilities, room rates, promotions, and nearby attractions.
• Processing guest payments while following cash-handling procedures.
• Coordinating guest requests with housekeeping and other hotel departments.
• Maintaining reception records, filing documents, and handling correspondence.
• Monitoring guest feedback and helping improve service quality.
• Building positive relationships with corporate clients and repeat guests.
• Encouraging guests to leave online reviews and feedback.
• Ensuring health, safety, and security procedures are followed at all times.

Eligibility Requirements

To qualify for this position, applicants should have:

• At least one year of experience as a Hotel Receptionist or Front Office Executive.
• Good working knowledge of Opera Property Management System (PMS).
• Ability to speak, read, and write Arabic fluently.
• Previous hospitality industry experience.
• Strong communication and interpersonal skills.
• Professional appearance with a customer-focused attitude.

Preferred Skills

Successful candidates should possess:

• Excellent customer service and problem-solving skills.
• Strong verbal and written communication.
• Good organizational and multitasking abilities.
• High attention to detail and accuracy.
• Ability to work both independently and within a team.
• Flexibility to work shifts, weekends, and public holidays.
• Positive attitude with a commitment to guest satisfaction.

Employee Benefits

Premier Inn offers an attractive benefits package that may include:

• Competitive salary.
• Company-provided accommodation.
• Transportation facilities.
• Medical insurance, including dental coverage.
• Air ticket allowance.
• Structured working hours that support work-life balance.
• Career development and internal promotion opportunities.
• Ongoing training and professional development.
• Supportive and collaborative workplace culture.

Why Join Premier Inn?

Premier Inn provides employees with a stable and rewarding career in the hospitality industry. Team members are encouraged to enhance their skills, grow professionally, and build long-term careers within the organization. The company values teamwork, customer satisfaction, and continuous learning.

How to Apply

Interested candidates can apply online through the official Premier Inn recruitment portal. Ensure your CV is updated with your hotel reception experience, Opera PMS knowledge, customer service achievements, and Arabic language proficiency before submitting your application.

Important Notice

Upload an ATS-friendly CV when applying, as many employers use Applicant Tracking Systems (ATS) to shortlist candidates.

If you need a professionally designed ATS CV, you can contact:

WhatsApp: +91 96058 12580

Conclusion

The Premier Inn Receptionist Jobs in Abu Dhabi 2026 offer an excellent opportunity for hospitality professionals seeking a rewarding front office career in the UAE. With competitive benefits, career advancement opportunities, and a supportive work environment, this role is perfect for candidates who are passionate about delivering exceptional guest service. If you meet the eligibility requirements, submit your online application today and take the next step in your hospitality career.