About Sharaf Shipping Agency

Sharaf Shipping Agency is a well-established maritime services provider operating under the Sharaf Group. The company delivers comprehensive shipping and logistics solutions throughout the UAE and international markets. Its services include port agency operations, vessel handling, liner services, tanker operations, breakbulk cargo management, and husbandry services.

With decades of industry experience, Sharaf Shipping has earned a strong reputation for operational excellence, customer satisfaction, and reliable maritime support. The company continues to invest in talented professionals who are committed to maintaining high service standards and driving innovation within the shipping industry.

Job Details

Company: Sharaf Shipping Agency
Location: Abu Dhabi, United Arab Emirates
Industry: Shipping & Logistics
Employment Type: Full-Time
Application Mode: Email

Current Vacancy

Senior Executive – Customer Service

Eligibility Requirements

Candidates applying for this position should meet the following qualifications:

• Bachelor's degree in Commerce, Logistics, Business Administration, or a related discipline.
• Minimum 3 to 5 years of customer service experience in the shipping or logistics industry.
• Excellent communication, coordination, and problem-solving skills.
• Strong decision-making and team mentoring abilities.
• Good working knowledge of Microsoft Office applications.
• Experience using ERP and CRM systems.
• Ability to manage multiple tasks while maintaining attention to detail.
• Experience with RoRo, Project Cargo, or Breakbulk operations will be an added advantage.

Key Responsibilities

The selected candidate will be responsible for supporting customer service operations related to shipping activities, coordinating with clients and internal departments, maintaining operational accuracy, and ensuring smooth handling of shipments. Experience in managing different vessel operations, including container ships, bulk carriers, tankers, and breakbulk vessels, will be highly beneficial.

Why Join Sharaf Shipping?

Working with Sharaf Shipping Agency offers several professional benefits, including:

• Opportunity to work with one of the UAE's leading maritime organizations.
• Exposure to international shipping and logistics operations.
• Professional development and career advancement opportunities.
• Supportive and collaborative workplace culture.
• Competitive salary and employee benefits.
• Continuous learning through challenging operational assignments.

How to Apply

Interested candidates who meet the eligibility criteria can submit their updated CV via email.

Email: jobs@sharafshipping.com

Applicants are encouraged to mention the job title "Senior Executive – Customer Service" in the email subject line to ensure proper processing of their application.

Conclusion

Sharaf Shipping Agency continues to strengthen its workforce by hiring talented professionals who are passionate about the maritime and logistics industry. If you have the required experience and are looking for a rewarding career in Abu Dhabi, this is an excellent opportunity to join a respected organization with a strong global presence.

Submit your application today and take the next step toward a successful career with Sharaf Shipping Agency in the UAE.