Candidates with previous experience in a hotel environment and knowledge of hospitality applications such as Opera and Simphony may have an advantage.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts is a hospitality and lifestyle group known for combining hotel operations, entertainment, dining, and guest experiences. Technology plays an important role across its properties, and the IT department helps ensure that employees have reliable systems and equipment to perform their daily responsibilities.

The IT Assistant will contribute to day-to-day technical support and help maintain the organization's technology infrastructure.

IT Assistant Job Details

About the IT Assistant Role

The successful candidate will provide technical assistance in a fast-paced hospitality environment. The position involves supporting computer systems, hardware, software, networks, and hotel technology applications.

The IT Assistant should be able to identify technical issues, troubleshoot problems efficiently, and work with different departments whenever IT support is required.

Strong communication, teamwork, attention to detail, and a service-oriented approach will be valuable in this position.

Key Responsibilities

The IT Assistant may be responsible for:

• Providing day-to-day technical support to hotel employees.
• Troubleshooting computer, hardware, and software problems.
• Assisting with network-related technical issues.
• Supporting the maintenance of IT equipment and systems.
• Identifying technical problems and implementing suitable solutions.
• Helping users with computer and software-related issues.
• Supporting hotel-specific applications and technology systems.
• Coordinating with other departments when technical assistance is needed.
• Maintaining IT equipment and ensuring systems remain operational.
• Following established IT procedures and maintaining service standards.
• Completing assigned technical tasks accurately and on time.

Qualifications and Experience

Applicants interested in this IT Assistant vacancy in Dubai should ideally meet the following requirements:

• Approximately 1.5–2 years of relevant experience, preferably within the hospitality industry.
• A Bachelor's degree in Information Technology, Computer Science, or a related discipline is advantageous.
• Good knowledge of computer hardware and software.
• Understanding of computer networks and basic network troubleshooting.
• Strong technical troubleshooting and problem-solving skills.
• Ability to work effectively with employees from different departments.
• Familiarity with hotel technology and Property Management Systems is an advantage.
• Previous experience in a hotel IT environment will be beneficial.

Required IT Skills

Candidates should have practical knowledge of:

• Computer hardware and software
• Network troubleshooting
• Technical support
• IT equipment maintenance
• Problem-solving
• Hotel IT systems
• Property Management Systems
• User support
• Communication and teamwork
• Attention to detail

Knowledge of Opera and Simphony

Experience with hospitality applications can strengthen an applicant's profile. Knowledge of Opera and Simphony is considered an advantage, particularly for candidates who have previously supported technology systems used in hotels.

USalary and Employment Package

The advertised salary for this position is AED 2,000 per month. The available vacancy information does not provide details about additional allowances or benefits.

Applicants should confirm the complete compensation package, working conditions, and benefits with the employer during the recruitment process.

Work Environment

This position is based in Dubai, UAE, and involves working within a busy hospitality environment. The IT Assistant may need to respond to technical requests from various departments and help ensure that essential technology systems remain available.

Because hospitality operations can be fast-paced, candidates should be flexible, professional, responsive, and capable of resolving technical issues efficiently.

How to Apply for FIVE Hotels and Resorts Careers

Interested candidates can apply online through the FIVE Hotels and Resorts recruitment portal. Before applying, applicants should update their CV and highlight relevant IT experience, technical qualifications, troubleshooting skills, and any previous hospitality IT experience.

Position: IT Assistant
Location: Dubai, UAE
Salary: AED 2,000 per month
Experience: 1.5–2 years in hospitality preferred

Conclusion

The FIVE Hotels and Resorts IT Assistant vacancy in Dubai offers an opportunity for an IT professional with hospitality experience to work in a dynamic hotel environment. Candidates with knowledge of computer systems, networks, hardware, software, troubleshooting, and hotel applications may be well suited to the position.

Applicants who meet the requirements can submit an updated CV through the official recruitment portal and follow the employer's application process.

Important Note

Job seekers should verify vacancy details through the employer's official recruitment channel before submitting personal documents or accepting any employment offer. Never pay money to an individual or unofficial agency in exchange for a guaranteed job.