The successful candidate will be responsible for assisting customers, achieving sales targets, handling POS transactions, supporting inventory activities, and maintaining excellent store presentation standards.

About Al-Futtaim Group

Al-Futtaim Group is a well-established diversified business group headquartered in Dubai. Founded in the 1930s, the organization operates across several industries, including automotive, retail, real estate, financial services, and healthcare.

The group has a broad regional and international presence, providing employees with opportunities to develop their skills in a structured and professional working environment.

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Retail Sales Representative – Job Details

About the Position

As a Retail Sales Representative, you will play an important role in delivering a positive shopping experience to customers while supporting the store's sales and operational objectives.

Your responsibilities will include understanding customer needs, explaining products, processing transactions, maintaining merchandise presentation, and working toward established sales targets.

You will also assist the Store Manager with daily operations, inventory procedures, POS activities, and compliance with company policies.

Key Responsibilities

Customer Service & Store Operations

• Welcome customers and provide professional, friendly assistance.
• Understand customer requirements and respond to product-related questions.
• Maintain excellent standards of store cleanliness, organization, and presentation.
• Ensure pricing and product ticketing are completed accurately.
• Operate the cash wrap and process POS transactions efficiently.
• Promote gift cards and collect customer information when required.
• Thank customers and encourage repeat visits.
• Support store opening, closing, and other daily operational activities.
• Maintain a professional appearance and positive attitude at all times.

Sales & Inventory

• Work toward and achieve weekly sales targets.
• Use effective retail selling techniques to convert customer interactions into sales.
• Build positive relationships with customers and encourage customer loyalty.
• Participate in stock and inventory counts.
• Ensure inventory information is counted and recorded accurately.
• Follow established POS and inventory procedures.
• Support store security and operational standards.

Team Support

• Assist the Store Manager with routine store activities.
• Help train new team members on POS procedures when required.
• Handle customer concerns at the POS and escalate issues when necessary.
• Participate in team and store meetings.
• Follow company policies, procedures, and operational guidelines.
• Carry out other duties assigned by store management.

Required Qualifications

Candidates applying for the Retail Sales Representative position in Dubai Mall should ideally meet the following requirements:

• High School Degree or equivalent qualification.
• 1–2 years of retail sales experience.
• Strong verbal and interpersonal communication skills.
• Previous customer service experience.
• Ability to work effectively with colleagues and management.
• Ability to remain standing for extended periods, including shifts of at least 8 hours.
• Ability to perform some lifting as required by the role.
• Friendly, professional, and customer-focused personality.
• Interest in fashion, watches, jewellery, and retail presentation is an advantage.

Important Skills

The role requires a combination of sales, customer service, and store operations skills, including:

• Customer engagement
• Retail selling techniques
• POS operation
• Inventory handling
• Verbal communication
• Teamwork and collaboration
• Customer service
• Store presentation
• Attention to detail
• Policy and procedure compliance
• Flexibility and reliability

Benefits & Career Opportunities

The advertised vacancy does not provide specific information about the salary or complete benefits package. Candidates should confirm the applicable compensation and benefits during the recruitment process.

This position can provide valuable experience in a professional retail environment, particularly for candidates interested in watches, jewellery, fashion, and luxury retail.

Career Highlights

• Full-time employment opportunity.
• Workplace located at Dubai Mall.
• Exposure to watches and jewellery retail.
• Customer service and sales experience.
• Practical POS and inventory experience.
• Opportunity to strengthen retail and communication skills.
• Experience working within an established regional retail organization.

How to Apply for Al-Futtaim Retail Sales Representative Jobs

Interested candidates can apply online through the official Al-Futtaim careers platform. Applicants should prepare an updated CV highlighting their retail sales experience, customer service skills, POS knowledge, communication abilities, and educational qualifications.

Apply here:
Al-Futtaim Retail Sales Representative – Dubai Mall

⚠️ Important Notice for Job Seekers

When applying for this position, candidates are advised to upload an ATS-friendly CV to improve compatibility with applicant tracking systems used during recruitment.

If you need assistance preparing a professional ATS-friendly CV, you can contact the CV service through WhatsApp:

📱 WhatsApp: +91 99610 21268

Conclusion

The Retail Sales Representative vacancy at Al-Futtaim Watches & Jewellery in Dubai Mall is an attractive opportunity for candidates with 1–2 years of retail sales experience who enjoy customer-facing roles.

The position combines customer service, sales, POS transactions, inventory activities, store presentation, and operational support. Candidates who meet the stated requirements can review the vacancy details and apply through the Al-Futtaim careers platform.