The Receptionist will serve as one of the main points of contact for hotel guests, handling arrivals and departures, reservations, enquiries, payments, telephone calls, and coordination with other hotel departments. Candidates with good communication skills and a professional approach to customer service are encouraged to apply.

About Knight Castle Hotel

Knight Castle Hotel is a hospitality property in Dubai serving business and leisure travellers. The hotel environment requires employees to maintain professional service standards while working closely with guests and internal teams.

The Receptionist role offers an opportunity to develop experience in front-office operations, guest relations, reservation management, and general hotel administration.

Job Details

Receptionist Vacancy

Receptionist – Dubai

The successful candidate will support the hotel's front-office operations and provide professional assistance to guests throughout their stay.

Key Responsibilities

• Welcome guests and provide professional assistance at the reception desk.
• Complete check-in and check-out procedures accurately.
• Handle room reservations, enquiries, and guest requests.
• Process payments and maintain accurate transaction records.
• Answer telephone calls and respond to guest communications.
• Maintain guest records and complete routine data-entry tasks.
• Coordinate with housekeeping and other hotel departments.
• Address guest concerns and assist with resolving service issues.
• Follow hotel procedures for security, safety, and guest service.
• Maintain a professional and welcoming reception area.

Requirements

Candidates applying for the Receptionist position should ideally have:

• A High School Diploma or equivalent qualification.
• Previous hotel front-office or customer-service experience is preferred.
• Good spoken and written English.
• Hospitality or customer-service training is an advantage.
• Good interpersonal and communication skills.
• A professional appearance and positive attitude.
• Basic knowledge of hotel reservation systems and office software.
• Ability to work rotating shifts, weekends, and public holidays.
• Strong teamwork and problem-solving abilities.
• Good telephone etiquette and attention to detail.

Previous hotel experience may be beneficial, but candidates with relevant customer-service skills can also consider this opportunity.

Key Skills

Important skills for this position include:

• Guest relations
• Customer service
• Front-office operations
• Reservation management
• Communication
• Telephone etiquette
• Payment processing
• Data entry
• Record keeping
• Problem-solving
• Administrative skills
• Teamwork
• Professional communication

Knowledge of additional languages commonly spoken by hotel guests in Dubai may provide an added advantage.

Salary and Benefits

The available vacancy information does not provide specific details about salary or employee benefits. Applicants should confirm the complete compensation package directly with the employer during the recruitment process.

Depending on the employment terms, candidates may wish to clarify details such as accommodation, transportation, medical insurance, allowances, annual leave, and other benefits before accepting an offer.

Work Environment

This is a full-time, on-site position in Dubai. The Receptionist will regularly interact with hotel guests, colleagues, housekeeping staff, and other departments.

Because hotel operations continue across different shifts, applicants should be prepared to work evenings, weekends, and holidays when required. A friendly attitude, professional appearance, patience, and the ability to remain calm in a busy environment are important for success in this role.

How to Apply for Knight Castle Hotel Receptionist Jobs

Interested candidates who meet the requirements can apply online through the available job advertisement. Applicants should prepare an updated CV highlighting their customer-service experience, front-office knowledge, communication abilities, computer skills, and relevant hospitality training.

Apply Online: Knight Castle Hotel Receptionist – Dubai

Before submitting an application, candidates should review the vacancy details and ensure that their CV accurately reflects their qualifications and experience.

Conclusion

The Knight Castle Hotel Receptionist vacancy in Dubai is a suitable opportunity for candidates seeking careers in hotel front office and guest services. Applicants with strong communication, customer-service, and interpersonal skills can consider applying, while previous hotel front-office experience is preferred.

Candidates should submit an updated CV through the provided application channel and verify the latest vacancy details before applying.

Disclaimer

Job vacancies, requirements, salaries, benefits, and employment conditions may change or close without prior notice. Candidates should verify all information through the employer's current job posting before applying.

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