The selected candidate will assist customers, promote products, achieve sales targets, handle point-of-sale (POS) transactions, and support daily store operations. Candidates with 1–2 years of retail sales experience and a high school qualification are encouraged to review the requirements and apply online.

About Al-Futtaim Group

Al-Futtaim Group is a well-established regional business group headquartered in Dubai, UAE. Founded in the 1930s, the company operates across several sectors, including automotive, financial services, real estate, retail, and healthcare.

With operations spanning multiple countries, Al-Futtaim offers career opportunities in various industries, including retail sales, customer service, and store operations.

Al-Futtaim Retail Sales Representative Job Details

About the Retail Sales Representative Role

The Retail Sales Representative will play an important role in delivering excellent customer service and supporting sales performance at the store. The successful applicant will assist customers in selecting suitable products, provide accurate product information, and maintain an attractive shopping environment.

The role also involves processing customer transactions, following inventory procedures, maintaining store presentation standards, and supporting the Store Manager with daily operational activities.

Candidates should be customer-focused, professional, and comfortable working in a busy retail environment.

Key Responsibilities

1. Customer Service and Store Operations

• Welcome customers and provide friendly, professional assistance.
• Respond to customer enquiries and explain product features.
• Maintain store cleanliness, organization, and visual presentation.
• Ensure products are displayed properly and pricing information is accurate.
• Follow company procedures for pricing, ticketing, and product presentation.
• Operate the cash counter and process POS transactions accurately.
• Offer gift cards and collect customer information when required.
• Thank customers for their purchases and encourage repeat visits.
• Assist with store opening, closing, and other daily activities.
• Maintain a professional appearance and positive attitude.

2. Sales and Inventory Management

• Work towards achieving weekly sales targets.
• Use effective selling techniques to improve sales performance.
• Build positive relationships with customers and encourage loyalty.
• Participate in stock counts and inventory checks.
• Ensure inventory quantities are counted and recorded accurately.
• Follow established inventory management and POS procedures.
• Help maintain store security and protect company merchandise.
• Report stock discrepancies or operational issues to the appropriate team.

3. Teamwork and Management Support

• Assist the Store Manager with daily store operations.
• Support the training of new employees in POS procedures.
• Help resolve customer concerns related to transactions when required.
• Participate in team meetings and store discussions.
• Follow company policies, operational guidelines, and service standards.
• Perform additional duties assigned by store management.

Eligibility Criteria for Al-Futtaim Jobs in Dubai

Candidates interested in this Retail Sales Representative vacancy should meet the following requirements:

• Education: High school degree or equivalent.
• Experience: 1–2 years of retail sales experience.
• Communication: Good verbal communication and interpersonal skills.
• Customer Service: Ability to assist customers professionally and efficiently.
• Teamwork: Ability to work collaboratively with colleagues and management.
• Sales Skills: Understanding of customer engagement and retail selling techniques.
• Physical Requirements: Ability to stand for extended periods, with shifts requiring a minimum of eight hours, and perform some heavy lifting.
• Professionalism: Friendly attitude, reliability, and a customer-focused approach.
• Retail Interest: Interest in fashion, watches, jewellery, and product presentation.

Applicants should review the official vacancy details to confirm that their qualifications and experience match the employer's requirements.

Skills Required

The ideal candidate should demonstrate the following skills:

• Retail sales and customer engagement.
• Customer relationship management.
• POS and cash-counter operations.
• Inventory counting and stock handling.
• Verbal communication and interpersonal skills.
• Teamwork and collaboration.
• Attention to detail.
• Store organization and visual presentation.
• Problem-solving and customer complaint handling.
• Time management and reliability.
• Ability to work in a fast-paced retail environment.

Salary and Benefits

The available job information does not specify the salary or a detailed employee benefits package. Applicants should check the official recruitment portal or contact the employer for confirmed information regarding compensation and employment benefits.

Career Highlights

• Full-time employment opportunity in Dubai.
• Workplace located at Dubai Mall.
• Experience in the watches and jewellery retail sector.
• Opportunities to strengthen sales and customer service skills.
• Practical experience with POS systems and inventory procedures.
• Exposure to store operations within an established retail organization.

How to Apply for Al-Futtaim Retail Sales Representative Jobs

Interested candidates can submit their applications online through the official recruitment link provided below.

Application Steps:

1. Open the official Al-Futtaim careers vacancy page.
2. Review the job description and eligibility criteria carefully.
3. Prepare an updated CV highlighting your retail sales experience, customer service skills, and POS knowledge.
4. Complete the online application form with accurate information.
5. Submit your application and monitor your email for recruitment updates.

Official Application Link

Position: Retail Sales Representative
Company: Al-Futtaim Watches & Jewellery
Location: Dubai Mall, Dubai, UAE

Click Here to Apply for Al-Futtaim Retail Sales Representative Jobs

Note: The supplied recruitment link appears to reference a retail sales vacancy at Mirdif City Centre rather than Dubai Mall. Please verify the job location and requisition number on the official careers portal before applying.

Important CV Advice for Applicants

When applying for this position, prepare a professional, ATS-friendly CV that clearly highlights your retail experience, sales achievements, customer service abilities, communication skills, and knowledge of POS systems.

An ATS-friendly CV can help present your qualifications in a format that recruitment systems can process. However, no CV format guarantees shortlisting or selection.

Conclusion

The Retail Sales Representative vacancy at Al-Futtaim Watches & Jewellery is worth considering for candidates seeking full-time retail employment in Dubai. Applicants with a high school qualification, 1–2 years of retail sales experience, and strong customer service skills may be suitable for this opportunity.

The position offers exposure to sales, customer relations, inventory management, POS operations, and daily store activities. Interested candidates should review the official job listing, confirm the work location, and submit an updated CV through the employer's recruitment portal.

Job seekers are advised to apply only through official recruitment channels and never pay recruitment fees in exchange for a job offer.