Job Details

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About the Position

The Reservation & Sales Agent will serve as a customer-facing representative, assisting clients with airline reservations, ticketing and travel-related enquiries. The role also involves promoting airline tickets and travel products while providing professional support to customers.

Candidates should be confident communicating with customers and able to understand and respond to different travel requirements.

Key Responsibilities

• Handle airline reservations and ticketing requests.
• Assist customers with travel-related enquiries.
• Provide information about travel products and services.
• Support leisure travel requirements.
• Promote airline tickets and related travel services.
• Maintain a high standard of customer service.
• Use airline reservation systems for daily transactions.
• Handle customer enquiries in a professional manner.

Requirements

Applicants interested in this opportunity should have:

• Knowledge of airline reservation systems.
• Understanding of airline ticketing and travel services.
• Good customer-service and communication skills.
• Ability to handle customer enquiries professionally.
• Sales and service-oriented approach.
• Professional attitude and customer-focused approach.
• Valid UAE visa and labour permit.

Work Environment

This is a customer-facing role within the aviation and travel industry. The successful candidate will interact directly with customers, understand their travel needs and provide suitable reservation and travel assistance.

How to Apply

Candidates who meet the requirements can send their updated CV to:

Email: cv.auh@dnata.com

Applicants should highlight relevant experience in airline reservations, ticketing, travel sales and customer service in their CV.

Conclusion

The dnata Reservation & Sales Agent vacancy in Abu Dhabi offers an opportunity to work in the aviation and travel sector on a six-month temporary contract. Candidates with airline reservation knowledge and strong customer-service skills are encouraged to apply.

Disclaimer: Job requirements and recruitment conditions may change according to the employer's needs. Applicants should verify the latest details with dnata before accepting any employment offer.