The company is seeking a technically skilled individual who can independently manage daily IT operations in Dubai while working closely with its international technology team. Candidates with practical experience in Azure Virtual Desktop, FSLogix, Microsoft Intune, and specialist trading floor technology are encouraged to apply.

About SSY

SSY is one of the world's leading independent shipbroking companies, serving clients across major shipping and commodity markets. With more than 650 employees and 27 offices worldwide, the company provides international coverage and professional services across the global shipping industry.

Job Details

Available Vacancy

SSY is recruiting for the following position:

• IT Support Engineer

Job Responsibilities

The IT Support Engineer will act as the primary technical support contact for SSY's Dubai office, ensuring reliable IT services for local employees and supporting international operations.

Key responsibilities include:

• Managing daily IT support operations and resolving technical issues.
• Troubleshooting hardware, software, and infrastructure problems.
• Supporting Microsoft Azure and Azure Virtual Desktop environments.
• Managing FSLogix profiles and virtual desktop services.
• Administering Microsoft 365 and Microsoft Intune.
• Maintaining Windows 10 and Windows 11 devices.
• Monitoring network connectivity, VPN, Wi-Fi, DNS, and DHCP services.
• Performing firmware updates and maintaining specialist IT equipment.
• Coordinating technical activities with the London-based IT management team.
• Providing effective support to employees across different international offices.

Required Qualifications and Experience

Applicants should meet the following requirements:

• At least 2 years of experience in IT support or infrastructure management.
• Previous experience working independently as an on-site or lead IT engineer.
• Practical production experience with Azure Virtual Desktop and FSLogix.
• Good understanding of Microsoft Azure, virtual machines, storage, and networking.
• Experience with Microsoft Intune and Windows 10/11 environments.
• Knowledge of Microsoft 365 administration.
• Understanding of DNS, DHCP, VPN, and wireless networking.
• Experience handling firmware updates and specialist hardware.
• Excellent troubleshooting and problem-solving abilities.
• Strong communication and coordination skills.
• Ability to work independently and manage multiple priorities.

Preferred Skills and Certifications

Candidates with the following additional qualifications and technical knowledge will have an advantage:

• Microsoft certifications such as AZ-104, AZ-140, or MD-102.
• PowerShell scripting experience.
• Knowledge of Azure Monitor and Log Analytics.
• Experience supporting Microsoft Teams Rooms.
• Understanding of ITIL practices.
• Previous experience in financial trading, shipping, or shipbroking environments.

Salary and Employment Benefits

SSY offers a salary based on the candidate's qualifications, technical expertise, and professional experience. The selected candidate will be subject to a six-month probationary period.

Additional employment requirements include:

• Applicants must have valid eligibility to work in the UAE.
• Availability for extended training periods at the company's London office.
• Willingness to undertake occasional international business travel when required.

How to Apply for SSY Careers in Dubai

Interested and qualified candidates can apply online through the official SSY careers portal. Applicants should review the job requirements carefully and submit their updated CV along with the necessary professional details.

Application Details

Apply Online: https://www.ssyglobal.com/careers#opportunities

Conclusion

The IT Support Engineer position at SSY is a valuable career opportunity for experienced IT professionals looking to work with an internationally established shipping and commodity services organization. Candidates with strong knowledge of Azure Virtual Desktop, Microsoft 365, Intune, cloud infrastructure, and independent technical support are encouraged to submit their applications through the official careers website.

Disclaimer

This vacancy information is shared for employment awareness purposes only. We are not a recruitment agency or the employer. Applicants should verify all job details directly through SSY's official recruitment channels. Never pay money for job applications, interviews, visa processing, or recruitment services.