About Sharaf DG LLC

Sharaf DG LLC, a flagship company of the renowned Sharaf Group, is a household name in electronics and lifestyle retail across the UAE. With over 40 retail outlets across the region, the company offers a wide selection of electronics, home appliances, gadgets, and lifestyle products from top global brands.

Sharaf DG is recognized for its customer-focused approach, operational excellence, and commitment to employee development. The company promotes teamwork, innovation, and internal career growth, making it a preferred employer in the retail industry.

WhatsApp Job Alert – Join Our Community Today!

Stay updated with the latest Gulf job vacancies, walk-in interviews, and recruitment news.

👉 Join our WhatsApp Group: Join Now

Available Vacancy 

Customer Service Representative

Job ID: 37087
Location: Dubai, UAE
Employment Type: Full-Time
Work Mode: Onsite
Experience Required: 1–2 Years
Posted On: 24 June 2026
Education: Graduate / Diploma

Job Overview

We are seeking a customer-focused and energetic Customer Service Representative to join our team in Dubai. The successful candidate will be responsible for delivering exceptional customer support, promoting telecom products and services, handling inquiries, and building strong relationships with customers. This role requires excellent communication skills, a service-oriented mindset, and the ability to work in a fast-paced environment.

Key Responsibilities

The selected candidate will be responsible for:

• Promoting and selling telecommunications plans and services to businesses, institutions, government organizations, and Emirati customers.
• Explaining product features, benefits, packages, and pricing clearly to prospective and existing customers.
• Identifying opportunities to upsell and cross-sell relevant products and services.
• Responding to customer inquiries promptly and professionally.
• Building and maintaining positive customer relationships through effective communication.
• Handling customer concerns and complaints while providing appropriate solutions.
• Maintaining accurate records of customer interactions, transactions, and service requests.
• Following company policies, communication standards, and customer service procedures.
• Providing constructive feedback to help improve customer service operations.
• Monitoring customer trends and recurring issues and reporting them to supervisors.
• Ensuring a high level of customer satisfaction through efficient and effective support.

Qualifications and Requirements

Education

• Graduate or Diploma qualification is mandatory.

Experience

• Minimum 1 year of experience in any of the following areas:
  • Call Center Operations
  • Customer Care Services
  • Front Desk Operations
  • Customer Support Roles

Age Criteria

• Applicants should be below 30 years of age.

Required Skills and Competencies

Candidates should possess:

• Excellent verbal and written communication skills.
• Strong customer service and relationship management abilities.
• Effective listening and interpersonal skills.
• Ability to manage multiple tasks and priorities efficiently.
• Strong problem-solving and decision-making capabilities.
• Basic computer proficiency and familiarity with customer service systems.
• Ability to work collaboratively within a team environment.
• Positive attitude, professionalism, and a customer-centric approach.

Why Join This Opportunity?

This role offers an excellent opportunity for customer service professionals looking to advance their careers in a dynamic and customer-focused environment. Successful candidates will gain valuable experience in sales, customer relationship management, and service excellence while working with a leading telecommunications brand in the UAE.

Why Work at Sharaf DG?

Sharaf DG offers a dynamic and fast-paced work environment with opportunities for learning and career progression. Employees benefit from competitive compensation, structured training programs, and exposure to modern retail systems. The company values diversity, teamwork, and long-term employee growth.

This role is especially suitable for motivated individuals eager to build a stable career in retail operations within the UAE.

How to Apply

Interested candidates can apply directly through the official Sharaf DG job listing:

👉 Apply Here:

⚠️ Important Notice:
Ensure your CV is ATS-friendly, as only resumes compatible with Applicant Tracking Systems will be shortlisted.

For professional ATS CV assistance, you may contact via WhatsApp:
📱 +91 99610 21268

Sharaf DG Careers 2026 offer more than just employment—they provide a strong foundation for growth, teamwork, and long-term success in the UAE’s thriving retail industry. Apply today and take the first step toward a rewarding future with Sharaf DG LLC.