Store Supervisor – L’Occitane, Al Maryah Mall | Retail Career in Abu Dhabi

About L’Occitane en Provence

Established in 1976, L’Occitane en Provence is a globally renowned beauty and wellbeing brand inspired by nature. The brand follows a “seed-to-skin” philosophy, focusing on sustainability, ethical sourcing, and ecosystem regeneration. L’Occitane believes beauty goes beyond appearance, aiming to create a positive impact on people and the planet.

As part of Chalhoub Group’s luxury beauty portfolio, L’Occitane delivers an authentic and sensorial retail experience rooted in craftsmanship and natural ingredients.

About Chalhoub Group

With over 70 years of excellence, Chalhoub Group is a leading partner and creator of luxury experiences across the Middle East. The Group represents more than 400 international brands across fashion, beauty, jewellery, watches, and lifestyle categories, operating over 950 stores alongside strong digital platforms.

Innovation is driven through The Greenhouse, Chalhoub Group’s incubator for emerging concepts. With a workforce of over 16,000 professionals, the Group is certified as a Great Place to Work® in multiple markets and is committed to sustainability, including its Net Zero by 2040 initiative.

Role Overview

As a Store Supervisor, you will support the Store Manager in driving sales performance, managing daily operations, and delivering an exceptional customer experience. The role involves overseeing team performance, maintaining brand standards, and ensuring smooth store operations in line with company policies.

Key Responsibilities

• Represent L’Occitane brand values in all customer and team interactions
• Support achievement of store sales targets through effective selling strategies
• Maintain high standards of customer experience and brand presentation
• Follow retail policies, procedures, and operational guidelines
• Participate in brand initiatives, projects, and community activities
• Stay updated on product knowledge, market trends, and competitor activity

Team Management & Leadership

• Foster a positive, respectful, and engaging work environment
• Support team performance, motivation, and development
• Assist in task allocation and daily staff responsibilities
• Prepare staff schedules to ensure full shop floor coverage
• Ensure grooming, conduct, and presentation standards are met

Customer Experience & Store Operations

• Deliver personalized and exceptional customer service
• Build and manage strong relationships with VIP customers
• Handle customer concerns and complaints professionally
• Maintain store cleanliness and visual merchandising standards
• Support inventory control, audits, and accurate stock movement
• Ensure compliance with safety, legal, and HR policies

Requirements

• Minimum 2 years of supervisory experience in beauty retail
• Strong leadership and team management skills
• Highly customer-focused and results-driven mindset
• Arabic language proficiency is mandatory

What Chalhoub Group Offers

Chalhoub Group provides rewarding career journeys with continuous learning, internal mobility, and professional development. Employees enjoy competitive benefits, including healthcare coverage, education support for children, flexible working policies, and exclusive staff discounts. The Group embraces diversity and welcomes candidates from all backgrounds.

How to Apply

Interested candidates can apply through the official Chalhoub Group careers portal:

👉 Apply Here:

This Store Supervisor role at L’Occitane offers an excellent opportunity to grow within a sustainable luxury brand while building a long-term retail career in Abu Dhabi.